Standard Terms & Conditions of Sale 2023
Receipt of goods
Goods must be inspected by the dealer upon delivery and defective or wrong delivery (not ordered) goods must be reported within 5 days and returned within 14 days from date of delivery for exchange (not refund). See Returns Procedure below.
Returns Procedure
Any goods returned must follow the Returns Procedure. Returns must be authorized by MotoGirl. The stockist should provide details of the item to be returned and the reasons for return to MotoGirl. This should be an email to sales@motogirl.co.uk detailing the fault with the item (if any), date of purchase and a photograph of the item (if faulty). Returned goods are only exchanged or credited after authorisation by MotoGirl. Please note that all goods must be returned with original packaging/armour and original tags, please remove any of your own tags/labels before returning. Please post returns to: MotoGirl, Unit 17, Orchard Business Centre, Sanderson Way, Tonbridge, Kent TN9 1QF
Warranty
Goods are covered by a 1 year warranty from the date of purchase. The warranty does not cover normal wear & tear, accidental damage, malicious damage or misuse.
Critical faults
Within the first 6 months (except where there is evidence of misuse that should have been identified by the retailer) MotoGirl will replace the faulty goods.
Unwanted Goods
Unwanted goods that are not faulty can be returned within 14 days from date of invoice. A handling charge of 10% is charged for unwanted returned goods if they are in perfect resalable condition in unopened packaging.
Faulty goods will be replaced however, if after inspection, non faulty goods are deemed not suitable for re-sale MotoGirl may not provide a refund or a refund with 25% charge.
Passing of title
All goods supplied, whilst at the risk of the purchaser, remain the property of MotoGirl until any / all outstanding bills due to MotoGirl have been paid in full. The dealer agrees to hold all supplied goods as bailee, store them so that they can be identified as the property of MotoGirl and keep them separate from the dealer’s or other’s property until such payment(s) have been made. MotoGirl reserves the right to reclaim any such goods without the need to give notice (and the dealer agrees to grant an irrevocable licence for access to premises for this purpose) should credit terms be exceeded, payment dishonoured, the dealer declared bankrupt or winding up proceedings commenced or if, for any reason, the business is to cease or MotoGirl reasonably fears that such events may occur.
Payment terms
All goods are payable on order unless specific credit terms have been agreed. Credit terms, if agreed, are normally 30 days from end of month.
Failure to abide by credit terms may result in the removal of any such terms and goods will subsequently only be dispatched on the receipt of cleared funds.
All new accounts will pay on order for the first 3 orders before a 30 day account will be issued.
Payment
Payments should be made direct to MotoGirl’s bank:
Account Name: MotoGirl Ltd
Bank: Lloyds Bank
Account Number: 33312368
Sort Code: 30-92-92
BIC: LOYDGB21174
IBAN (Intl payments): GB94 LOYD 3092 9233 3123 68
Displays
All displays remain the property of MotoGirl. The dealer agrees, as a condition of acceptance of the displays, to treat them with due care at all times. Dealers warrant that the displays will only be used for the display of MotoGirl products.
Use of MotoGirl Logos, pictures and proprietary material
Motogirl, is the owner of the brand MotoGirl, its logos and writings, pictures, and the trademark MOTOGIRL® and their pictures and logos. MotoGirl allows the undersigned dealers, who by this agreement accepts, the non exclusive right to use “MotoGirl” name, logo and images of MotoGirl products, supplied by MotoGirl by link/CD /mail, for the sole purposes of marketing original MotoGirl products / of selling original MotoGirl products.
The Dealer agrees to publish the above mentioned images, for the sole purposes of marketing original MotoGirl products / of selling original MotoGirl products. The printing and/or publication of these pictures must be exactly the same as the final layout.
No other usage is permitted. MotoGirl can at any time and for any reason revoke this approval. This Agreement is governed by the law of England and Wales, and is subject to the non-exclusive jurisdiction of the courts of England and Wales
Variations
Except by authorized replacement in their entirety, or where a separate written Sale or Return agreement is in place, these conditions may not be varied or altered by any employee of the company whether in writing or otherwise. MotoGirl’s failure to enforce any of these conditions at any time does not prevent the later enforcement of any or all of them. Above terms and conditions were provided by letter and email and remain available for dealers to view upon request Dealers are reminded of terms and conditions on all order confirmation and on all invoices.
Minimum order & Postage (UK Only)
A minimum order of £50.00 + VAT will be applicable.
With effect from 1st January 2023 orders from the UK must be made before 1pm UK time or will not be guaranteed next day delivery. We send all our orders on a Next Working Day Delivery service.
- Postage of £6.35 per order between £100 - £500.00 exc VAT
- All orders over £500 will be free next day postage